Privacy Policy

Introduction

Roopler, LLC recognizes the importance of privacy. Accordingly, we have set forth our privacy policy for handling the information that you share with us online. We have adopted this Privacy Policy to explain what information may be collected when you utilize our services, how we use this information, and under what circumstances we may disclose the information to affiliates and third parties. You should review this Privacy Policy frequently, as it may change from time to time without notice. Any changes will be effective immediately upon the posting of the revised Privacy Policy.

Privacy Notice

This privacy notice applies to our collection, use, sale, disclosure and other processing of personal information related to:

  • The use of Roopler.com and/or our services that display or link to this Privacy Policy
  • Other individuals who use Roopler.com and/or our services, whose personal information we received related to the Sites and Services
  • Former, current and prospective clients, brokers, agents, independent contractors, and consumers

All collection, use, disclosure, and processing of personal information by Roopler.com about individuals will vary depending upon which services are utilized. This Privacy Policy is intended to provide our general practices, policies, and procedures. In some cases, different or additional notices about our collection of information and processing may be provided and apply to certain personal information.


Information Collected by Roopler.com

When you visit our website or utilize our services, we collect a variety of information about you. We typically collect two kinds of information about you through our site and services: (a) information that personally identifies you direction; and (b) other information that does not directly identify you, which we automatically collect when you visit our site, utilize our services, or that you provide to us.

  • Personally Identifiable Information: This identifiable information may include, without limitation, your name, physical address, email address, telephone, mobile and fax numbers. During the use of our services, we may ask you for more sensitive information such as details of your real estate, lending, income, housing history, title and insurance needs and references, as well as other details of your life (“Personal Information”).  During the use of our services, you may also provide information about others, such as email addresses of individuals that you share content from our site or services with.
  • Non-Personally Identifiable Information: Non-Personally Identifiable Information may include certain personally identifiable information that has been de-identified; that is, information that has been rendered anonymous by a de-identification process. We obtain this about you from information that you affirmatively provide to us, either separately or together with your personally identifiable information. We also automatically collect certain information from you when you access our site and our services. This information can include, among other things, IP addresses, the type of browser you are using, the third-party website from which your visit originated, the operating system you are using, the domain name of your Internet service provider, the search terms you use on our applications, the specific web pages you visit, the duration and frequency of your visits, and location information.
  • Cookies, Web Beacons and other Tracking Technologies: We use a number of tools to collect data when you visit or site or use our services, such as cookies, web beacons or other tracking technologies (i.e. small text files placed on your computer by consumer applications), web server logs, and other web tools. The use of cookies and other similar technology allows us to better serve your needs and customize your online experience as well as track your use of our system so that we can improve your experience.
    1. Information collected in this manner may include, but is not limited to, the date, time and location of your visit, the time you spend on certain pages or within our application, the web pages you view, the other consumer applications you visit, your search queries, and basic information about your computer, such as your Internet Protocol address, your domain name, your browser type, and the name of your internet service provider.
    2. You can use our cookie preference tools to manage the type of cookies and other similar tracking technologies at any time. By continuing to browse our site, you are agreeing to our use of cookies. Most web browsers automatically accept cookies, but will also provide controls that allow you to block or delete them. Instructions for blocking or deleting cookies are generally available in your browser’s privacy or help documentation. If you choose to delete cookies, some settings and preferences controlled by those cookies, including advertising preferences, will be deleted and may need to be recreated. You may deactivate cookies if you do not want your browsing to be tracked. However, if you disable some tracking services, or all cookies, certain portions of our services may no longer work as intended.

Through the use of our services, you may be directed to other consumer applications that are beyond our control. This Privacy Policy does not cover the collection of information by those other companies and consumer applications. Although we encourage third parties to provide their own privacy policies, we cannot control and are not responsible for their activities, such as how they handle the information they collect online. We expressly disclaim any liability for their actions, including actions related to the use and disclosure of personal information by those third parties

 

 

Sharing Information

Roopler.com is committed to sharing your personal information only as needed for legitimate business purposes, or when otherwise legally-required as set forth below:

  • As necessary to enter or carry out the performance of our contract;
  • When needed to satisfy a legal or regulatory requirement and/or defense against legal claims, including those in the area of labor and employment law, social security, and data protection, tax, and corporate compliance laws. We may also share information if required to enforce our legal rights, for fraud prevention, public safety, or for security concerns;
  • In furtherance of our legitimate business interests including the performance of contracts with customers and other parties, customer relationship management, including marketing and analytics, security, internal investigations, mergers and acquisitions, and reorganization, or other business transactions.

In addition, we may process your personal information where necessary to protect the vital interests of any individual.

Sales of Personal Information

Roopler.com engages in the business of selling real estate leads to real estate professionals and also sharing information with agents, lenders, investors, or other real estate professionals who may be able to assist you in your acquisition or sale of real property.  You may opt out of this service by clicking the “Do Not Sell My Information” link on our website.

Use of Information

We primarily use the identifying information you voluntarily share with us to customize your online experiences and to carry out your online requests; to inform you about our products, services and other offerings; to contact you for promotions or for affiliate products; to communicate with you about your real estate needs; verifying your identity; and in some cases we may share information with third party vendors who perform functions on our behalf

You may opt-out from receiving future promotional or marketing information from us, our affiliated companies, and our third-party vendors, or direct that we do not share your information with any affiliated companies or third-party vendors. Except as provided in the Privacy Policy, the Terms and Conditions, or as set forth when you submit your information, your personally identifiable information will not be sold to any third parties or used in any manner outside the scope of this Privacy Policy without your prior approval. We further reserve the right to disclose your information under limited circumstances, such as to cooperate with law enforcement or judicial authorities as required by law or legal process, to protect our own legal rights, or to protect the public good.

There is always a risk that the information you provide will fall into the wrong hands. Although we implement a variety of security measures to maintain the safety of your personal information when you subscribe to our services or access your personal information, we cannot guarantee the security of any information you provide to us. We accept no responsibility or liability for the activities of third parties. By using our site and applications, you agree to our Terms and Conditions as well as this Privacy Policy.


Updating Information

If you would like to review the information about you that we have collected through our consumer applications, or to change that information, you can make that request by following the procedure indicated below in Section 10. We may require that you verify your identity before we process your request.


Children’s Online Privacy Protection Act Compliance

We are in compliance with all COPPA (Children’s Online Privacy Protection Act) requirements.  We do not knowingly collect information from anyone under eighteen (18) years of age.  Our site, applications, and services are all directed to individuals who are at least eighteen (18) or older.


Retaining Information

We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We may retain personal information for longer where required by our legal and regulatory obligations, professional indemnity obligations, or where we believe it is necessary to establish, defend or protect our legal rights and interests or those of others. With respect to the data and files we handle as a processor, we retain this personal information in accordance with our clients’ instructions.


Rights

  • You may opt out from receiving communications from us on a going-forward basis by contacting us or by using the unsubscribe mechanism contained in each email. We will try to comply with your request(s) as soon as reasonably possible. Please note that if you opt out of receiving marketing emails, we may still send you important administrative messages, from which you cannot opt out.
  • Please review your browser or device settings for certain cookies and see above to exercise certain choices regarding cookies.
  • Under applicable privacy laws, you may have the right to request to review, make amendments, have deleted or otherwise exercise your rights over your personal information that we hold, subject to certain legal limitations and requirements. If you are subject to such a privacy law, you may submit a request to us related to your personal information:

By submitting a request to us at: 

By contacting us at:

If you submit a request to change or delete certain information in a request that is covered by an applicable privacy law, please clearly state what personal information you would like to have changed, removed altogether, or what limitations you would like placed on your personal information. We will try to comply with your request as soon as reasonably practicable.

If you are a California resident or if you are in the European Union/European Economic Area, you may have additional rights.

You can deactivate your account at any time by contacting us at the email address at the bottom of this page. However, you will not be able to access many of the services to deactivate your account. Please note that even if you request deactivation of your account, it may take some time to fulfill this request.

Please note that we may need to retain certain information for recordkeeping purposes or to complete a service that you initiated prior to deletion. There may also be residual information that will remain within our databases and other records. If a request will impact our duty of confidentiality to others or impacts a legal requirement, we may not always be able to fully address your request.

We are committed to respecting the privacy rights of individuals under all privacy laws applicable to us. Some privacy laws require that we provide specific information about individual rights to applicable consumers, which we have set forth at the end of this privacy notice:

If you are a California resident, you have certain rights, under California privacy laws, regarding your personal information as set forth in our CCPA section.


Effective Date and Changes to this Policy

This Privacy Policy is effective as of October 21, 2021.


Contact Information

For questions and concerns about this Policy, our company can be reached at:

Address: 100 Spectrum Centre Drive #900 Irvine CA 92618

Email Address: support@roopler.com

Phone: (949) 288-0089